The Value of Written Communication

Have you ever stopped to consider the value associated with written communication? While our society has become so driven by the visual and the verbal, it is written communications that provide daily direction to us as individuals and to our society as a whole. Consider these elements of value provided by written communication: • Written […]

3 Principles For Improving Human Relations

Relationships among employees, supervisors, and co-workers can be improved immediately. By following three simple principals in your dealings with others, you can put more quality into your-and employee's work life. Three basic principles that can be followed to enhance relationships among employees, co-workers, and supervisors are: Be quick to listen, slow to speak, and even […]

The Importance of Office Telephone Equipment

It may be that your office telephone equipment is, well, let's say a little past its prime! Perhaps it: Was purchased many years (or even decades!) Ago; Enterprises lots of different makes of equipment that have somehow been patched together to provide your system; Is not entirely reliable or able to support modern functions such […]

7 Steps to Implementing a New Telephone System

Business telephone systems are typically vital to the pulse of any company. Businesses must go through the process of purchasing and transitioning from one telephone system to another on average between 5 and 7 years. Whether a company is upgrading their old digital system, installing a Voice over Internet Protocol (VoIP) enabled system or implementing […]

Five Guidelines For Ethical Business Communications

Do you understand what behaving ethically entails? According to Michael Josephson, there are four principles of ethical behavior: honesty, integrity, fairness, and concern for others. You can think of these four basic principles as the legs of an imaginary stool. One missing leg will create a wobbly stool, but two missing legs makes the stool […]